Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CR Music & Entertainment and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CR Music & Entertainment believes that customer conduct violates applicable law or is harmful to the interests of CR Music & Entertainment and its subsidiaries.

Store Hours

Customer service is available as defined on the Contact Us page of the CR Music & Entertainment's website.

Shipping & Delivery

At this time, CR Music & Entertainment ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

All items will be shipped within 48 hours once “payment approval” has been received by CR music & entertainment.  

All items are shipped US Postal Service “First Class Mail” and product should be received within 5 to 7 business days after order is processed. CR music & entertainment only ships in the United States. Effective October 1, 2021 the USPS revised its service standards for certain First-Class Mail terms. Under the new service, First class mail delivery range will be expanded. This longer delivery time could delay your receipt of mail from us for your online orders.

*Please be advised of holidays and weekends as the, "approval" and "delivery" times can be delayed. Delays also can be significantly longer due to the Christmas Holiday Season. We will make every effort to process your order timely but cannot guarantee delivery times.

Sales Tax

CR Music & Entertainment charges New Mexico sales taxes for any merchandise ordered in New Mexico on this website as required by law. 

Return Policy

CR music & entertainment must be notified within 48 hours upon receiving damaged or defective products. If the following requirements are met, a replacement CD/DVD of the EXACT same title and artist will be sent to the customer, at no additional charge.

CR music & entertainment must be notified within 48 hours upon receipt of product either via e-mail or by telephone.

All original contents must be returned to CR music & entertainment. This includes all graphic inserts, CD/DVD, and jewel casing.

Discontinued Items

Some products may be discontinued without any prior notification from direct manufacturer. In these instances, customers will have the option of a refund, or can use the amount originally charged towards another purchase.

Backorder Items

If a product ordered is out of stock, the item ordered will be sent out to the customer as soon as the product is received. If the backorder time is longer than 7 business days, the customer will be notified by telephone or e-mail.

Privacy Policy

CR Music & Entertainment use of personal information that you may submit to CR Music & Entertainment through this website is governed by the CR Music & Entertainment Privacy Policy.

Our customers are of the most importance to us and we respect the privacy of information disclosed through our online store and website. Therefore, no information of our customers will be sold or disclosed to a third party, unless required by law.

We value the security of our customer's financial information. No credit or debt card information is not stored in our company files. When consumer information is submitted through our online store, it is processed through a secure merchant portal and we are only able to view very limited information once your transaction is processed.


All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by CR Music & Entertainment. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of CR Music & Entertainment or any third party, except as expressly granted herein.


All content appearing on this website is the property of:

CR Music & Entertainment
5551 Midway Park Place NE
Albuquerque, NM 87109

Copyright © 2004-2021 CR Music & Entertainment. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2004-2021 CR Music & Entertainment. All rights reserved.